Client based in

Stockholm, Sweden

Industry

Consumer Electronics

Scope of Work

Brand Foundation

Business Challenge

Marshall, founded in 1962, expanded beyond professional music equipment in 2010 when Swedish tech company Zound Industries secured a licensing deal, launching Marshall Headphones. By 2022, Zound engaged PLB LAB to strengthen the Marshall and Urbanears brands by further crystalizing their Brand Foundation through a highly collaborative process.

In 2023, a pivotal moment came: Marshall Amplification and Zound Industries merged to form the Marshall Group, a $360M company. As Marshall united teams across Stockholm, Milton Keynes, and regional offices, it was time for a new Brand Foundation that would align its global identity. PLB LAB was called in once again.

Deliverables

PLB LAB was asked to run a through and highly collaborative process that would help Marshall land a new brand foundation including:

  1. A sharp consumer definition

  2. A set of defining brand values

  3. An inspiring mission

  4. A unifying brand vision

  5. A differentiating brand positioning

3i focus

Insights + Ideas + Impact

We ran a series of stakeholders interviews and partnered with the internal team to curate a series of consumer & business insights. We then ran a 2-day remote workshop with a cross-functional team to help land the above.

Results

The new platform was approved by Marshall Leadership & rolled out to all employees, playing a key role in informing all Brand activities, beyond marketing.